
We install, commission and start up your Tetra Pak® filling equipment and complete filling systems at your premises, including all mechanical and electrical systems up to the point it is ready for production. Our field service personnel are fully responsible for the installation without interfering with your core areas of activity.
We have specialized field service technician teams that are available worldwide for installation and commissioning of aseptic Tetra Pak filling lines and standalone machines. We guarantee a trouble free, safe and high quality mission execution.
We will ensure the installation phase is completed efficiently and the installation process is completed quickly by working hand in hand with your factory staff and local contractors. Our focus is always on the transition to the commissioning phase on time.
We provide end-to-end production relocation solutions, covering dismantling, transport, and reinstallation to help you move operations smoothly and efficiently.

WE WILL RUN YOUR PRODUCTION
With our experienced operator teams, we can get you started effectively with your used dairy or beverage plant. Contact us to operate, maintain and service your installations.
As the pioneer in this trade, UGM Malaysia is pleased to introduce our operator services to Tetra Pak® machine owners. We can assign Tetra Pak® machine operators for short term or long-term missions for staff shortage in different situations such as peak production hours, factory expansion or other transitional periods. Our Tetra Pak® machine operators will ensure only high-quality products are produced while always ensuring the highest quality standards set by your company. Our machine operators have more than 15 years of experience in operating Tetra Pak® aseptic processing and filling machinery. While ensuring that your Tetra Pak® process and filling equipment is started, operated and maintained in accordance with the specified standards, and that the filled products meet all parameters, our experts should also monitor and improve the production process and production line operations. Disinfecting and cleaning equipment, inspecting equipment and performing minor preventive maintenance activities should be part of its work.
We can also dispatch our professional multipurpose team accordingly to fulfil your requirements. At the same time, our experts include Tetra Pak® machine technicians and electronics experts to operate your Tetra Pak® filling line. They can perform routine services before or after actual production tasks, perform repairs and perform comprehensive maintenance work.
UGM Malaysia staff work cooperatively with a positive attitude and communicate with team advisors and co-workers and strictly adhering to factory code of conducts and safety rules.
We are familiar with most Tetra Pak® filling machines such as TBA8, TBA19, TBA22, A3 Speed, A3 Flex, TCA A1 and related downstream equipment.
In addition to supplying professional operators for filling equipment, UGM also provides skilled machine operators for a wide range of Tetra Pak® process equipment, including Tetra Therm Aseptic Flex®, Tetra Spiraflo®, Tetra ALCIP®, Tetra VTIS®, Tetra ALSAFE®, and Tetra Alex®.
Our operations teams are also experienced in handling process machines and plants from other leading European manufacturers, such as Asepto, Alfa Laval, GEA, SPX/APV, GAS, and Rossi & Catelli.
With many years of hands-on experience in dairies and juice plants, our specialists are capable of running entire plants while ensuring that all end products consistently meet your quality and safety standards.

With more than 10,000 types of genuine Tetra Pak® spare parts available in our facility, UGM offers a complete scope of technical refurbishing, format conversion, and function enhancement services for Tetra Pak® filling and packaging machinery.
Value-added services include:
Engineers and technicians at UGM are highly skilled professionals with over 26 years of industry experience. We provide complete repair and maintenance services for Tetra Pak® aseptic filling machines, including models TBA8, TBA19, TBA21, TBA22, A3/Flex, A3/Speed, A3/CompactFlex, and Tetra Rex®. All repairs can be carried out either on-site or at our dedicated facility in Malaysia.
Beyond filling machines, our expertise covers Tetra Pak® line components such as PullTab™ units, conveyors, accumulators, straw applicators, film wrappers, tray shrinkers, cardboard packers, and other downstream equipment.
We also offer tailored proposals to extend machinery life cycles and recommend upgrade solutions, including:
Our team works closely with clients to implement effective maintenance procedures and operational improvements, helping to prevent costly repairs and minimize downtime. A thorough examination of all critical parts is always conducted, with detailed condition reports provided.
Our company provides global preventive maintenance services for all Tetra Pak® aseptic filling machines and downstream equipment. A skilled technical team helps to avoid failures by preserving and restoring your Tetra Pak® assets. Worn components are replaced to prevent unexpected failures. UGM’s professional technicians will identify, isolate, and repair defects to put the broken-down machine back into use immediately.
In the presence of our technicians, we will communicate the recommendations and measures of maintenance procedures to avoid premature maintenance in the future. UGM aims to provide the maximum value from a repair and maintenance process to our customers, enabling you to expect measurable improvements in the equipment’s performance and efficiency when returned to operation.